Daycare FAQs:

Click here to learn more about our Daycare services!

What is required for my pup to participate?

Make Sure Your Fur-baby Is Qualified To Attend

  • All fur-kids must be 4 months or older OR 3 months and up-to-date on all required vaccinations for their age.
  • They must be spayed or neutered if 7 months of age or older. We do make some special exceptions, but it’s at the discretion of the management team.
  • All pups must be both human and dog friendly to join in on the fun.

Ask Your Vet For Updated Records

To participate in our services, pups must be up-to-date on all their shots including:

  • Bordetella (otherwise known as Canine Cough)
  • Canine Influenza (both strains) – If you only have the first round, that’s okay.
  • Ensure you get the second round prior to boarding.
  • DHLPP (Distemper, Hepatitis, Lepto, ParaInfluenza, Parvo)
  • Rabies (Pup’s older 4 months and older)
  • They MUST also be on flea and tick medicine.

Please upload your vet records to your profile or bring them with you on your introductory day.

We are so excited to hear that you’d like to become a member! Please start by creating a quick profile for your pup.
Provide us with as much detail as you have to help us get to know them before they even walk through our doors.
Make sure you include an emergency contact that will be available in the event you are not and add anyone to the account that is authorized to pick up your pet.
Once this profile is complete, you will give us a call to get added to our waitlist!

Our groups are split by personality, temperament and lastly, size. By the Summer of 2022, All Paws will have seven daycare groups with each group having outdoor access throughout the day.

Yes! While we qualify our facility as a city based daycare, we have made it a point to create outdoor fun for our pups. Beginning Summer of 2022, we will have 5 outdoor areas including one for the big kids, one shared between bigs and smalls throughout the day, one small yard, a teacup yard, and one for extra special activities! Our upstairs boarding facility will have access to the outdoors as well! More to come on this.

All Paws was created to fuse the best quality care for our fur babies while providing the best quality customer service for our hooman members. With this, we have created a transparent environment that lets you, the pet pawrent, check in on your pups via our webcams, receive sharable photo updates each day, text messaging that reaches the front desk at any given point and access to the best customer service in the business! We also provide a one-stop-shop, so members have access to not only daycare but boarding, grooming, training, enrichment, our shop and more!

Yes! Reservations play a huge role in ensuring the proper care for your pup. We are able to schedule the appropriate amount of staff and ensure the right dog mix per group before you even step through our doors.

PLEASE CREATE A PROFILE first and foremost. Once this is created, you will call us to schedule your pup’s introduction day or to get on our waitlist. For all other reservations or appointments, you’ll be able to schedule online. You have the option to schedule one-time visits or book your pup’s reservations for the rest of the year.
We are currently on a waitlist and are not accepting new daycare customers at this time. Please give us a call if you’d like to be added to the waitlist.

If you are currently a training, grooming, or daycare customer, please let us know upon calling and we will try to expedite you to the front of the line.

If you are currently a Puppy Social customer and would like to get in for daycare, let us know. These kiddos skip the line as we are temperament testing them each class.

We do offer discounts for a second and third pup. We strive to offer quality service, so we are not the cheapest option, but we can guarantee an experience both you and your pups will enjoy!

Multiple dog discounts do not apply to packages or subscriptions unless opting in for Monthly Unlimited Subscriptions.

Never! Unless they’re in our secure kennels, but even then, we have eyes in the sky.

Boarding FAQs:

Click here to learn more about our Boarding services!

Do I need to bring food & medicine for my pup?

YES! Please bring everything you feed and administer at home with your pup to boarding. We do not want to mess up their schedules or their tummies. The more we can keep consistent, the better your pup will be mentally, emotionally and physically.

*Please do not bring bowls of any kind. We have pill cutters, can lids, scoops, etc. Leave these at home to ensure we do not lose them.

While we will take your pup’s food in any way you bring it, the easiest option for the staff is to pre-portion every meal into individualized bags. If you are not able to do this, no worries! The staff will do so for you upon check-in.

DO NOT BRING anything your pup can chew, choke on or destroy! If it’s already half chewed, fluff sticking out, or a choking hazard waiting to happen, DO NOT BRING IT. If you know your fur kid is prone to chewing up blankets and beds, ask us to provide your pup with a cot instead.

DO NOT BRING any toys that squeak, as we do not want to disrupt the peace and add a layer of anxiety to the other boarders.

DO NOT BRING bowls of any type. We have a hard time getting these back to you. For that reason, we do have puzzle feeders, licki-matts, and kongs of our own to help with feeding.

FOOD: Please bring all food that your pup eats while at home. Do not change their diet just for boarding. Do you feed raw? That’s okay. We just ask that you bring detailed instructions, so we know exactly what to feed and when.

MEDICINE: Please bring all of your pup’s medication. We can administer as needed. Keep our hours of operation in mind. If your pup needs medicine throughout the night, consider boarding at a vet or with an in-home sitter. We are able to administer insulin shots if needed.

CBD OR OTHER CALMING MEDICINE: If you know your pup will have a hard time being away from you, feel free to bring them with CBD or other calming medicine to help them sleep at night and reduce their overall anxiousness.

KENNEL ITEMS: Please bring anything that will help them find comfort during their stay. Blankets, appropriately sized toys, long-lasting chew toys, and beds that are fully intact.

Make Sure Your Fur-baby Is Qualified To Attend:

  • All fur-kids must be 4 months or older OR 3 months and up-to-date on all required vaccinations for their age.
  • They must be spayed or neutered if 7 months of age or older. We do make some special exceptions, but it’s at the discretion of the management team.
  • All pups must be both human and dog friendly to join in on the fun.

Ask Your Vet For Updated Records

To participate in our services, pups must be up-to-date on all their shots including:

  • Bordetella (otherwise known as Canine Cough)
  • Canine Influenza (both strains) – If you only have the first round, that’s okay.
  • Ensure you get the second round prior to boarding.
  • DHLPP (Distemper, Hepatitis, Lepto, ParaInfluenza, Parvo)
  • Rabies (Pup’s older 4 months and older)
  • They MUST also be on flea and tick medicine.

All boarding candidates must be okay in a kennel when left alone and suffer from minimal separation anxiety.

Lights out is typically around 8:30 pm during the week 9:00 pm on the weekend. Doggos are let out in the morning around 6:00 am during the week and 7:00 am during the weekend.

We do not currently have a person on-site overnight. Once our lights are out, the pups are passed out and sound asleep. We want to ensure they get the best rest possible, making sure they are undisturbed. Don’t worry, though. We have surveillance cameras watching their every move along with a best-in-class alarm system loaded with smoke detectors & CO2 detectors. We are located only a few blocks away from the nearest fire station.

All Paws was created to fuse the best quality care for our fur-babies while providing the best quality customer service for our hooman members. With this, we have created a transparent environment that lets you, the pet pawrent, check in on your pups via our webcams, receive sharable photo updates each day, text messaging that reaches the front desk at any given point and access to the best customer service in the business! We also provide a one-stop-shop, so members have access to not only daycare but boarding, grooming, training, enrichment, our shop and more!

Check-in is anytime during business hours on the day of drop-off. During the week, we are open 7 am – 7 pm, Saturdays 8 am – 5 pm, & Sundays 8 am – 4 pm.

Check-out is before 12 pm. Pick-ups after this time will be charged for daycare i.e. $18 for up to 5 hours and $28 thereafter. If you cannot pick up by the time we close that day, you will be charged for an extra night.

We begin feeding our doggos after they are let out, pottied, watered and decompressed. We begin on weekdays around 6:15 am and 7:15 am on weekends. We complete breakfast about an hour later.

We will administer lunches for those doggos that need them around 11 am. If pups decide to skip breakfast, they will be fed again at lunch.

Dinner is fed once pups are put in their kennels after the daycare closes. This is typically around 6:30/7 pm. If pups do not eat dinner, we will attempt to get them to eat and leave it overnight if necessary.

The short answer is, yes. Pups are out and about while daycare is in session, however, if they are cranky, acting sore, or not taking the time to rest, we will give them kennel breaks throughout the day or even give them a day off to fully rest.

There is a 50% deposit required for all boarding reservations. All boarding reservations must be canceled no less than 72 hours prior to the scheduled reservation start time and date. Any cancellations after this time will result in a forfeit of the entire deposit. No changes can be made after 72 hours. You’ll be required to pay the full original reservation amount upon check-out.

Grooming FAQs:

Click here to learn more about our Grooming services!

Do you offer any services for cats?

Yes! We’re a full-service Cat salon that can provide bathing, trimming and nails for felines. However, availability is limited to weekends and one groomer. All cat appointments are to be made by consult only. Please call for scheduling and details.

We don’t recommend bringing a pet with a known flea/tick infestation to our facility prior to treatment. All dogs are required to be on a flea and tick preventative before entering because of the number of pets and people that come through our doors every day. However, if we find fleas on your dog during the grooming process, we will provide a bath and spray in our natural flea and tick products at an additional charge to you.

Appointments typically take anywhere from 1 to 3 hours, but fluctuates based on size of dog and service. For the safety of the pets in our care, we don’t allow parents in the Salon. You’ll be quoted a time at scheduling or drop-off and given a heads-up at least 15 minutes before your pet will be ready. We are a kennel-free grooming facility, so your pet should be picked up within 20 minutes of completion. If it exceeds this and we have to place your pet in our Daycare/Boarding building, there could be a “boarding fee” for holding your pet in a kennel. If you know you’re going to be more than 20 minutes early dropping off or 20 minutes late picking up, exceptions can be made with pre-planning.

Grooming can be a stressful time for your pet. There are a lot of noises and pressures put on your dog’s body in a grooming environment, which makes it unsafe for dogs that are pregnant and nursing. We can’t monitor their hormones or heart rate, and wouldn’t be able to guarantee the safety of your pet or their babies.

Dogs in heat are a safety risk at our facility because of the extreme influx of hormones it causes. It can be difficult to maintain the blood and the scent makes other dogs nearby a lot more curious and reactive than usual. Your pet is experiencing a lot of discomfort during their heat cycle, and shouldn’t be exposed to grooming or other stressful situations if at all possible.

Of course! All Paws welcomes all paws, and we’re willing to work with your pet’s special needs. If you have concerns about how your pet will react to grooming or being in the vicinity of other dogs, please call prior to scheduling and speak with someone about procedures and precautions. We’re always going to be willing to try but will also advise you if it’s not a good fit and recommend other options. Ultimately, we want what’s best and safest for the dogs in our care.

We’ll offer additional odor-resolving bathing if you’ve already treated the dog at home. Freshly skunked animals should be bathed a few times before bringing them around other pets and blow drying them, as this spreads the scent. Skunk spray is an oil and is extremely difficult to eradicate. It typically takes 5-8 treatments before the smell will fully dissolve and may still be faint when wet.

We do offer brush-out services at $1 per minute, and require a consultation prior to booking. We’ll work with you on a plan to save and maintain your pet’s fluffy coat if it won’t jeopardize the health of your pet and their skin. If the coat is deemed unsafe to brush by our experienced groomers, we reserve the right to refuse the service.

If your dog isn’t matted, and you want to keep it that way, we also offer Express Blowout services to help maintain their coat between grooms! Ask one of our Salon Staff about it!

We won’t shave or excessively shorten body hair on a double-coated dog. This can cause so many health and coat issues and doesn’t benefit your dog in any way. There are other options if your dog is uncomfortable, itchy or shedding! We’re happy to offer education and resources for parents on proper care of a double coat, just ask!

Training FAQs:

Click here to learn more about our Training services!

How do I sign-up for a consult?

All training and consultations get scheduled directly through our Head Trainer! You can feel free to call 614-429-3969 (Ext 3), email (tara@allpawsretreat.com), or click to fill out our Consultation Request Form. Consultations take place at our facility and take 30-45 minutes. Consultations are free to ensure we are picking the best program for you and your pup!

Teaching your pup to run on a treadmill! At the facility, we use the “DogPacer”, but the skill can even be transferred to a human treadmill. Treadmill training can help pups in a variety of ways: weight loss, energy use (especially in high-energy pups), and confidence building. Treadmill training is a great way to tire your pup, even if you have a busy schedule (or the weather is icky!). Treadmill training doesn’t have to be running! For weight loss goals, growing pups, or dogs with mobility issues, treadmill time can be spent walking.

Treadmill training can be attached to your daycare/boarding reservations and can also be done by appointment. All staff who operate the treadmill are Pet 1st Aid and CPR certified to ensure your pup is staying safe and healthy!

For group classes, we do require payment to save your spot in class. For private lessons, we generally do “pay as you go” to add to the flexibility of our programs. Some people do choose to pay upfront, but we don’t offer discounts for “packages”.

We can take cash, credit card, or check! All payments go through our secured member portal. We do require that you keep a card on file with us, but you can pay using any of the above options.

We offer “tutoring” for pups who are struggling with certain behaviors. Tutoring lessons are priced per lesson and are also taught in groups. Some owners also choose to sign up for private lessons, which are charged at the regular private lesson price.

We have a wide variety of options to choose from. At our free consultations, we can help you determine which is right for your family. Generally, group classes follow a specific curriculum and don’t have as much individualized attention. Private lessons have flexibility for curriculum and allows you and your pup to have private training geared towards your pace!

We offer lessons with and without pawrents participation. If you choose to participate, you get to learn along side of your pup! That means you learn about doggy psychology, how to teach new behaviors, and how to work on problem behaviors. In the future, you can use these skills with confidence if/when new problems arise!

If you choose to do drop off training, our trainer will take some photos and videos during their time with your pup. They will also send a text or email discussing how your pup did, and what you should be working on at home. If you choose to do this option, we highly recommend a couple lessons with your participation so that you can learn what your pup knows and ensure you are practicing correctly at home.

Our cancelation policy for group classes allows 1 missed class with a free make-up lesson. If you miss more than 1 class, you will need to pay for a 30-minute private lesson to get caught up.

Our cancelation policy for private lessons (drop-offs or with parents) requires 24 hours’ notice. Without 24 hours’ notice, we do charge a $50 cancelation fee. Our hardworking trainers have very tight schedules, so this ensures that we can help as many pups as possible!

After graduating from private lessons, many owners participate in our specialty group classes. We offer brewery training (when weather permits), park visits, and advanced obedience classes. After graduation, you are always welcome to text/call/email your trainer with further questions. If it is something that requires an additional lesson, we ask that you come in for a tune-up lesson.

Currently, all of our training takes place at our facility. This allows our trainers to help as many families as possible. We will sometimes do in-homes, but only after finishing training at the facility. In-homes are charged by the hour, including the drive to and from the facility.