Frequently Asked Questions

---

It's easy!  Start by creating your profile by selecting the "Get Started" button below or navigate to www.allpaws.gingrapp.com/customer. We will ask you simple questions about you and your pup(s). If you have any questions about setting up your profile, give us a call at (614) 249 - 3969 during our business hours or email us at info@allpawsretreat.com. 

Introduction Day is when we introduce our staff and facility to you and your pup. Come ready to ask us questions and to talk about your fur-baby.  We require up to date immunization records, so be sure to ask your vet for a copy before attending your first visit (you can also upload a digital copy right to your portal). 

During your pup's first day, he/she will be put through a series of behavioral tests. Don't worry, it should be lot's of fun for your dog, but it will allow us to get to know him/her. Examples of these tests include meeting the staff, playing with toys, getting tasty treats, and slow introductions with some new friends. 

Check out our "New Members" page for more information. 

For starters, you pup must love humans and dogs a like...Plus be ready to have a blast!  Less fun, your dog must be 4 months or older, up to date on their shots including DHLPP, Bordetella, & Rabies, on continuous flea and tick medicine, and altered if he/she is 6 months or older.  

Just like dog daycare, your pup will need to be 4 months of age or older, up to date on all shots, on continuous flea and tick medicine,  and altered if they are  6 months or older. Your dog will need to participate in an Introduction Day prior to spending the night with us. This is because all of our boarding guests will participate in daycare during the day at no additive expense. 

There are many reasons why All Paws Retreat should become your extended family, but here is just a few of them:

1. Our Paws First Policy - At All Paws, we vow to put your fur-babies first and foremost. We've adopted a mentality that everything we do is to ensure a happier and healthier experience for all friends with paws. We understand each dog is unique and has different needs. Along with physical play, we will incorporate a variety of enrichment activities to stimulate your dog mentally and emotionally. 
2. We value our Pet Parents - Our mission is to make every interaction with you and your furry friend as easy and convenient as possible. At All Paws Retreat, you will have full access to pet profiles, VIP check-in access, webcams, photos, and more!
3. A clean and safe environment is our number one priority - Our facility incorporates industry best practices to ensure we offer the safest and cleanest environment for your furry friend. From our seamless flooring to our custom made kennels to our air purification system, we've selected the best, because you and your fur-baby deserve the best!

Yes, we do! Once you've created your profile, you'll navigate to the "My Account" drop-down and select "Purchase Packages and Retail", then select the package of your choosing. We have 5-day, 10-day, unlimited monthly, unlimited 6 months, and unlimited 1 year packages available. Do you have multiple dogs? We have multiple dog packages too!